Australia’s largest not-for-profit community housing provider, Community Housing Limited (CHL) has launched first of its kind framework to measure the impact of safe, affordable, suitable, and quality housing on people’s lives.

Developed over a two-year period with broad customer consultation, CHL’s Social Impact Framework aims to better understand the change that is experienced by customers and communities, where the organisation provides housing.

Managing Director of the CHL Group, Steve Bevington said, “CHL is embarking on this exciting long-term journey towards creating an organisation that is impact led.

” Understanding where change is occurring gives us a powerful insight into how housing creates a long-term impact on people’s lives and their communities. Gaining this understanding will help us improve our services, set national strategic and development directions and provide valuable information to our partners.”

Social Impact Framework visual here

Full release here