What is your organisation’s reaction to the idea of compulsorily deducting rent payments from your tenants’ welfare payments?

The idea was first announced by the Federal Government in the 2016 Budget but legislation enabling public housing and community housing providers to automatically deduct rent from income support and Family Tax Benefit payments is expected to be introduced this year. The exact circumstances that would trigger compulsory withholding of rent payments have not yet been revealed, but tenants with a poor record of paying their rent will obviously be in scope.

How much impact this measure would have is unknown. After all, many tenants already use Centrepay to make their rent payments.

CHIA is aware that this could be a divisive issue for our members, with some welcoming the security of certain cashflow and prevention of homelessness, others believing it denies tenants the opportunity to be responsible for their own finances.

We expect that this legislation will be considered by a Parliamentary committee and to help us prepare a submission on behalf of community housing providers, CHIA is seeking your input on this issue.  Please click on the link to take part in our first online survey.


The Productivity Commission published its draft report Introducing Competition and Informed Choice into Human Service on June 2 and invited comment.

The brief for the report, which includes housing, is to look at innovative ways to improve outcomes through introducing the principles of competition and informed user choice whilst maintaining or improving quality of service.

With a July 14 submission deadline, the community housing sector has had to mobilise quickly to create a coordinated response to this important report.

Led by CHFV, representatives of all the relevant state-based peaks, CHIA, and PowerHousing have participated in teleconferences on the subject with NSWFHA compiling responses from each of the representatives, which will be used to brief the consultant who has been hired to write the sector’s joint-submission.

The submission will be made available to CHIA members


CHFV becomes CHIA Vic

CHFV’s board and members have continued to demonstrate their strong support of the Community Housing Industry Association (CHIA) by agreeing to adopt the trading name CHIA Vic in the new financial year. The ‘trading as’ name change is part of CHFV’s compact with CHIA, which will it act as the Victorian state branch of the…

Read More