The National Regulatory System for Community Housing (NRSCH) has announced that from 1 July 2019, the compliance history of CHPs registered under the NRSCH will be published on its website. The aim of these changes is to promote overall confidence in the sector, by making it clear that the sector is effectively regulated and transparent in its reporting.

The key changes are:

  • The compliance information history for all registered providers will be displayed on the National Register – including any targeted assessments created after 1 July 2019.
  • Any CHPs listed as non-compliant from that date will be shown on the Register (but notices of non-compliance issued before 1 July 2019 will not be listed).
  • Where relevant, Executive Assessments of CHPs will also be shown on the Register, to provide a positive counter balance against the non-compliance record.

This is the second phase of planned changes which seek to improve the transparency of publicly available information. The first phase, was implemented in May 2018 and improved the information recorded about providers and, where relevant, any regulatory action taken.

The NRSCH has stressed that the vast majority of CHPs are assessed as fully compliant with the NRSCH requirements. Just five providers have had an overall judgement of being non-compliant, and one of these providers has been de-registered. However, some CHPs will be impacted immediately once the new public reporting of compliance histories is rolled out. At the end of 2018, 11 providers had been issued a notice of non-compliance in relation to some element of the NRSCH requirements. Three of the 11 are no longer registered with the NRSCH.

The NRSCH has assured CHIA that CHPs will be given several months’ notice of the Registrar’s intention to publish the notice of non-compliance on the National Register.

View the NRSCH website here.