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The Community Housing Industry Association is seeking a new CEO who will continue to build the impact, effectiveness and reputation of CHIA as the national voice of community housing.

Working to a committed and experienced Board, your brief will be to:
• design and implement strategy and business plans that will take CHIA to the next level and to build its financial resources and operational capacity
• achieve closer collaboration between community housing peak bodies
• lead CHIA’s policy and advocacy on issues of national importance to the sector, and
• identify and implement industry development strategies to support an expanding community housing sector, in tandem with other peak bodies.

An effective and credible communicator, you represent CHIA and its members at the national level and engage persuasively with Members of Parliament and government officials. Building strong relationships with other industry bodies, State community housing peaks, CHIA Regional Committees and other stakeholders is an important dimension of your role. Your financial and business acumen enables you to identify and capitalise on opportunities to generate additional income streams, and to develop products and services that enable members to deliver more and better housing services.

To succeed in this role

Leadership and Strategy
You have a strong commitment to social justice and reform. Your ability to frame and articulate a clear vision for the community housing sector is an important part of your skill set. You think ahead, anticipate and respond flexibly to changing contexts/new information. In previous leadership roles that included change management or service delivery, you succeeded in marrying the big picture with attention to detail. Your leadership skill-set includes strong strategic sense and good judgement.

Systemic Advocacy, Public Relations and Communications
You bring excellent oral and written presentation skills to this role and a reputation for building productive stakeholder relationships. You are comfortable negotiating, influencing and consulting with a range of stakeholders and have a record of successful engagement with government departments and elected officials. You understand the advocacy and promotional roles of industry peak bodies. You are at ease delivering public presentations and in dealing with the media.

Member Services and business development
Your well-developed interpersonal skills enable you to engage with our diverse membership base.
You will have experience in providing quality services to a distributed customer base and ideally will have experience in developing or purchasing products on behalf of members. Experience in building alternative income streams will enhance your success in this role.

Organisational Management
You have previous experience of working directly to a Board of Directors and a high-level understanding of corporate governance. You are a ‘safe pair of hands’. Formal qualifications or extensive experience in business management, public policy or public administration would be highly regarded.

Responsibilities and accountabilities

1. Leadership and Strategy
• Develop strategic objectives in conjunction with the Board and members.
• Work with members, Regional committees and State peaks to achieve CHIA’s mission and vision.
• Enhance CHIA’s reputation as a professional, strategic and forward-thinking industry body.
• Develop formal alliances and corporate partnerships to maximise CHIA’s resources and impact.
• Monitor and analyse the business and political environment to take advantage of emerging trends and new opportunities.

2. Systemic Advocacy, Public Relations and Communications
• Assess the impact of government policies, social and economic trends on housing affordability and on the community housing industry.
• Influence government policy by constructive engagement with politicians, advisers and officials.
• Liaise with members and stakeholders to ensure CHIA identifies and responds effectively to emerging issues of significance to the community housing sector.
• Manage CHIA’s corporate communications strategy including its branding, image, and production of quality communications products.
• Support Board members in promoting CHIA and in their representational roles.

3. Member services and industry development
• Co-ordinate industry development activities with State peaks and Regional Committees, including the expansion of member services across the national market, developing industry-wide workforce strategies and initiatives to enhance service quality and governance across the sector.
• Ensure that services, advocacy and policy activities are relevant and cost effective for members.
• Ensure CHIA provides effective support for current and potential members.

4. Organisational and Business Development
• Manage CHIA’s financial and human resources effectively, in conjunction with the Board.
• Develop and implement strategic and business plans to advance CHIA’s strategic objectives.
• Increase CHIA’s income generation to ensure CHIA is revenue, resource and reserve secure.
• Assist the CHIA Board to meet its objectives and legal responsibilities, including timely acquittal of compliance and reporting obligations.
• Risk Management.

A remuneration package reflecting the skills and experience brought to the position will be negotiated with the successful candidate. CHIA is a Public Benevolent Institution, which allows employees to benefit from certain tax rebates and exemptions under ATO rules.

About the Community Housing Industry Association

The Community Housing Industry Association is Australia’s peak body for community housing providers. Community housing is on a steady growth path and aims to become the housing provider of choice for low and moderate-income households within the next decade.

CHIA’s primary objective is to help our members improve housing options for lower income Australians. To do this CHIA aims to:
• Be the voice of the industry through effective policy development and advocacy.
• Provide effective national representation to government, other national peaks and stakeholders.
• Deliver valued services to members across a national market, in partnership with state peak bodies.
• Develop the capacity and professionalism of the community housing industry.
• Foster effective Regional Committees to deal with State/Territory issues in jurisdictions without a State community housing peak body.
• Create a more resilient and independent national organisation by diversifying income sources.
• Promote the benefits and value of community housing to the wider public.

How we are structured
CHIA was established as a member-driven industry peak body in mid-2015 with the aim of developing a strong national voice for the sector, independent of government. CHIA has a national Board of 12 Directors, supported by Regional Committees in the ACT, South Australia, Tasmania and Western Australia, and by state community housing peak bodies in New South Wales, Queensland and Victoria.

The Chief Executive Officer is supported by a Media and Communications officer (0.4 FTE) and a bookkeeper/admin officer (0.4 FTE). The Board intends to add more functions over time as the organisation develops and as the sector expands.

CHIA’s national office is currently located in Melbourne with regular travel to Canberra to engage with Federal Ministers, other Members of Parliament and government officials. However, CHIA is open to relocating its national office to Canberra, Melbourne or Sydney for the right applicant.

Expression of interest
For a confidential discussion please call Mark Williams on (08) 8238 3468 or email your resume to [email protected].

Closing date for applications is Monday 12th November 2018