- Relevant housing experience is essential for this role
- 6 month FT role
- $56 139 per annum
- Immediate start!
- Fairfield, Sydney location
The Women’s Housing Company (WHC) is a specialist community housing provider, supporting vulnerable women across metropolitan Sydney for over 35 years.
The role of Client/Customer Service Officer is available to join the Women’s Housing Company during an exciting growth phase. This role is a rewarding opportunity for a passionate social housing expert with exceptional customer service skills and a can-do attitude. You will be the first point of contact for all clients, providing information in a fair, compliant and transparent manner. If you pride yourself on your service delivery and ethics and want to use your skills to make a positive difference, this is the perfect role for you.
Reporting to the Housing Services Manager, the Client/Customer Service Officer role is responsible for delivering exceptional customer service to current and prospective tenants of the WHC who may present via phone, email or face to face.
Hume Housing is a nationally accredited Tier 1 Community Housing Provider. Currently, Hume manages, and/or owns 2,000 social and affordable housing properties in Metro Sydney. Hume provides tenancy, property management, and support services directly and collaboratively with key stakeholders to facilitate sustainable housing solutions and enhanced positive social and community outcomes.
We are Champions of change, Creators of connectivity, Builders of resilience, & determined to succeed.
The Allocations Officer, Neighbourhood and Customer Services is responsible for providing the Neighbourhood and Customer Services team support in the provision of outstanding customer services. Your responsibilities will include but not be limited to;
Located in Batemans Bay, SEARMS Aboriginal Corporation provides secure, affordable and culturally appropriate Aboriginal housing services in the South Eastern Region of NSW.
This newly created role brings the Housing Services and Property Services teams under the one senior manager. This supports inter-department communication and enhances service delivery and customer experience.
The Operations Manager reports to the CEO and is responsible for:
Applications for this role close on 3 May 2019.
Active has a great opportunity for an experienced Tenancy & Property Officer to join its energetic and progressive team.
In this role, you will be coordinating the day to day tenancy and property management activities as a member of Active’s Housing Team.
You are someone who believes that every person has the right to safe, secure and affordable housing. You uphold the human rights of people from all walks of life and you are person focussed with excellent customer service skills.
To be successful in this role, you will need to be experienced and skilled at coordinating a tenancy portfolio of Active owned and managed properties.
You will have:
Applications close: Friday 26 April 2019
Download the position description, which details how to apply for this role.
North Coast Community Housing (NCCH) has a proud history of providing community housing in northern New South Wales for over 35 years. They currently manage over 950 social and affordable properties from their offices in Lismore, Grafton and Tweed Heads. They believe that everyone has the right to live in safe, comfortable and affordable housing.
To support their future growth plans they have an exciting opportunity for an experienced General Manager, Property & Development to join the team and be a pivotal part of their future success story.
Reporting to the Chief Executive Officer you will be responsible for the management and delivery of compliance and best practice for the Property and Development business unit by leading a cohesive and responsive team through a Strategic Asset Management Framework. This will include property development and asset acquisition by preparation and implementation of strategies and detailed plans, designs, budgets and commercial arrangements.
Inspired by the vision: a home, a life, a future, Bric Housing’s purpose is to support people and communities who are facing disadvantage to improve their lives by providing affordable housing. Bric Housing employs 30 people and has a turnover of approximately $10M per annum.
Bric Housing is a tier 2 community housing organisation located in Spring Hill Brisbane. The standalone HR Manager will operate both strategically and operationally and provide advice, policy, talent management and org design capability to the organisation. This role is critical to Bric Housing’s future success and will suit a dynamic and motivated authentic HR professional who can juggle many balls and thrive in an role that can make a real difference to an organisation’s success. Please read more and apply here.
Senior Housing Manager – Orange
This exciting newly created role will lead the Tenancy teams in Bathhurst, Mudgee and Orange. You will ideally have management level experience in the community housing or government sector and be committed to providing exceptional management level experience in the community housing or government sector and be committed to providing exceptional leadership and coaching to a dispersed team as well as driving a customer focused service to vulnerable and disadvantaged clients. To view the full job and position description and to apply, please click here. You may also share this role with your colleagues. BloomingHR’s referral program offers a $250 gift voucher and limited addition Blooming Champion mug for a successful placement.
Are you looking for a meaningful role in a company that’s making a difference? Do you want to be involved with one of Australia and New Zealand’s leading social housing management solution providers? If so, then we’d love you to join our energetic and growing team who help make social housing management easier.
About Our Company
MDB Consulting, the creators of Chintaro, has grown to become the leading provider of management solutions within the social and community housing sector in Australia and New Zealand.
For over 20 years, we’ve been developing software that empowers tenancy and property managers in the social, affordable, community and disability housing sectors deliver consistent, high quality housing services, while helping to alleviate the burden of market challenges, skills shortages and ever-increasing government regulations.
Chintaro is a dynamic, purpose-built housing software program developed with valuable input from Australian and New Zealand tenancy and property managers. This system helps them to efficiently handle the most pressing and everyday challenges.
About the Role
We are looking for an experienced Customer Support and Training Officer to provide world-class technical support for our software product for both new and existing clients. The successful candidate will be ideally located in Melbourne.
The Customer Support and Training Officer is responsible for solving/identifying technical and software issues, installing software, answering support calls and managing customer exceptions. Support tasks may include configuring on-premise/hosted installations of Chintaro, answering basic software application questions, documenting issues/bugs and assisting customers with any technical issues. This role is predominantly client-facing so proper representation of Chintaro and MDB Consulting, as well as industry and software knowledge is paramount.
To read more about the role please click here.
As the People & Places Coordinator your aim will be to increase the social and economic participation for tenants and the communities in which they live; planning, coordinating and delivering community development and tenant engagement initiatives, activities and events.
Key to your success in this role will be your ability to use your strong relationship building skills to engage with tenants. Likewise, your ability to communicate in a supportive and collaborative manner will be highly valued in assisting tenants to engage and connect with their community. Additionally, you will support those living with complex needs to create sustainable tenancies by improving access to relevant services through strengthened interagency links and referral pathways to better connect tenants with service providers.
Our ideal candidate will possess a sound understanding of Community Development and Engagement Principles and experience in planning, implementing, evaluating community development program and projects that enhance tenant social and economic participation.
This is an outstanding opportunity to join a passionate, highly motivated team focused on delivering service excellence and to make a difference to both clients and our community.
How To Apply:
To apply for this role please click here. You will be directed to fill out a series of questions and attach your resume and a cover letter outlining your suitability for the role.
The Position Description is available via the above link. For further confidential enquires contact Jo Wilson, Team Leader People & Places on 8275 8700.
Applications close: Sunday the 10th of February, 2019.
Junction Australia promotes a Child Safe Environment. We encourage applicants of Aboriginal or Torres Strait Island descent or other cultures to apply.
02 6232 5043
Level 3, 350 Queen Street,
Melbourne, VIC, 3000
The Community Housing Industry Association (CHIA) is a registered charity.
ACN: 604 344 112
CHIA is also a proud member of National Shelter and the Australian Council of Social Services.
CHIA acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them and their cultures, and to elders past, present and emerging.