General Manager for Housing First, Melbourne

General Manager, Housing Services

  • Award winning Housing Association in Victoria
  • Strategic Leadership Opportunity
  • Melbourne based Employer of Choice

HousingFirst is an award winning, independent, Not for Profit organisation with a proud history of providing social and affordable housing solutions for people on low to moderate incomes across metropolitan Melbourne for over 30 years.

They have recently entered an exciting new phase with the expansion of their property portfolio, currently managing over 1200 properties with a pipeline of 500 additional properties and strategic plans for future growth to ensure they are an integral part of the social housing system now and in the future in Melbourne.

To support this continued growth, they have an exciting, permanent opportunity for an experienced General Manager, Housing Services to join their leadership team and be a pivotal part of this continued success story.

Reporting to the CEO you will be responsible for ensuring a high standard of performance and professional practice in service delivery through appropriate policy and program development, ensuring that Housing Services are effectively and efficiently carried out to meet the needs of staff, tenants and applicants in an inclusive and respectful manner.

The successful candidate will be a highly experienced manager who leads from the front with regards to exceptional relationship management and service delivery, who thrives in a fast-paced environment, whilst focussing on the strategic and business objectives of the organisation.

You will be an inspirational, values driven Manager with a passion for social justice and supporting people and communities to reach their full potential with the commitment to work collaboratively, whilst supporting and empowering your team to continue to operate and deliver within best practice principles as well as regulatory and contractual requirements.

In addition, you will hold a tertiary qualification in a related field with a proven track record working at a leadership level within a service delivery and improvement environment, preferably within Community Housing or the broader Not for Profit sector.

In return you will be rewarded with a competitive salary and benefits package in line with your skills and experience along with full salary sacrifice options that are currently available.

To be considered for this exciting opportunity you must meet the above criteria, have Australian Citizenship or Permanent Residency Status and have the relevant clearances and checks that are associated with this role.

To apply please email your resume to mark@globalskilledsolutions.com  for more information or a confidential discussion call Mark Williams on 08 8238 3468.

Closing date for applications is Friday 4th January 2019.

Intake Assessment and Planning Worker (Homelessness Services)

Would you like to work for a leading housing services provider? If you are looking for a career-enhancing role with a friendly and professional work environment where your contribution is valued then we would love to hear from you!

About Unison

Unison is a not for profit organisation that provides a diverse range of housing services across Victoria and in Adelaide, including social housing, affordable housing, private rental, transitional housing and owners’ corporation services.

We believe that affordable housing is the foundation on which to build a life of value, but that a good life takes more than just housing. A good life takes place in a community.

We provide affordable housing, and work to reduce disadvantage and social exclusion for people who have previously been homeless, by helping to create communities around them. Unison also assists over 3000 people each year who are homeless or at risk of homelessness.

About the role

The Intake Assessment and Planning (IAP) Worker provides high quality initial assessment and planning services to people experiencing homelessness or at risk of homelessness and work in close collaboration with other agencies and housing providers.

This role reports to Senior Workers and IAP Manager and focuses on assisting individuals and families in housing crisis through conducting assessments, provision of information and referrals, with follow up and financial support where appropriate. The IAP worker will work as part of a close team delivering front-line IAP services and long-term housing in line with organisational values and policies.

Last year we assisted 6,000 people, 50% born overseas.

About you

To fill this position, we are seeking staff who:

  • has experience in housing or homelessness support and qualifications in a relevant discipline
  • can adopt a flexible, responsive approach to assist individuals and families to achieve positive outcomes.
  • is empathetic, committed, reliable, positive, respectful and a values-led person
  • has the skills and experience to work effectively and sensitively with a diverse clients, in crisis and / or on a low income, including people with complex and mental health needs and families.
  • will contribute to the delivery of high quality service to people in housing crisis.

On Offer

  • Ongoing Full time x 2 positions
  • One position at Werribee and one position at Seddon
  • Salary $68,290.56 (plus super, NFP salary packaging and 17.5% leave loading)
  • 5 weeks annual leave
  • Free on-site parking at Seddon

For a full Position Description and instructions on how to apply, please visit the careers page of our website. www.unison.org.au

Please send your application addressing the key selection criteria to: careers@unison.org.au

Closing date: Wednesday 5th December 2018
Contact: Rob Cavill
Contact phone: 0404 561 790

Unison is an equal opportunity employer and encourages individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTI community and those living with a disability to apply.

CHIA looking for new CEO

The Community Housing Industry Association is seeking a new CEO who will continue to build the impact, effectiveness and reputation of CHIA as the national voice of community housing.

Working to a committed and experienced Board, your brief will be to:
• design and implement strategy and business plans that will take CHIA to the next level and to build its financial resources and operational capacity
• achieve closer collaboration between community housing peak bodies
• lead CHIA’s policy and advocacy on issues of national importance to the sector, and
• identify and implement industry development strategies to support an expanding community housing sector, in tandem with other peak bodies.

An effective and credible communicator, you represent CHIA and its members at the national level and engage persuasively with Members of Parliament and government officials. Building strong relationships with other industry bodies, State community housing peaks, CHIA Regional Committees and other stakeholders is an important dimension of your role. Your financial and business acumen enables you to identify and capitalise on opportunities to generate additional income streams, and to develop products and services that enable members to deliver more and better housing services.

To succeed in this role

Leadership and Strategy
You have a strong commitment to social justice and reform. Your ability to frame and articulate a clear vision for the community housing sector is an important part of your skill set. You think ahead, anticipate and respond flexibly to changing contexts/new information. In previous leadership roles that included change management or service delivery, you succeeded in marrying the big picture with attention to detail. Your leadership skill-set includes strong strategic sense and good judgement.

Systemic Advocacy, Public Relations and Communications
You bring excellent oral and written presentation skills to this role and a reputation for building productive stakeholder relationships. You are comfortable negotiating, influencing and consulting with a range of stakeholders and have a record of successful engagement with government departments and elected officials. You understand the advocacy and promotional roles of industry peak bodies. You are at ease delivering public presentations and in dealing with the media.

Member Services and business development
Your well-developed interpersonal skills enable you to engage with our diverse membership base.
You will have experience in providing quality services to a distributed customer base and ideally will have experience in developing or purchasing products on behalf of members. Experience in building alternative income streams will enhance your success in this role.

Organisational Management
You have previous experience of working directly to a Board of Directors and a high-level understanding of corporate governance. You are a ‘safe pair of hands’. Formal qualifications or extensive experience in business management, public policy or public administration would be highly regarded.

Responsibilities and accountabilities

1. Leadership and Strategy
• Develop strategic objectives in conjunction with the Board and members.
• Work with members, Regional committees and State peaks to achieve CHIA’s mission and vision.
• Enhance CHIA’s reputation as a professional, strategic and forward-thinking industry body.
• Develop formal alliances and corporate partnerships to maximise CHIA’s resources and impact.
• Monitor and analyse the business and political environment to take advantage of emerging trends and new opportunities.

2. Systemic Advocacy, Public Relations and Communications
• Assess the impact of government policies, social and economic trends on housing affordability and on the community housing industry.
• Influence government policy by constructive engagement with politicians, advisers and officials.
• Liaise with members and stakeholders to ensure CHIA identifies and responds effectively to emerging issues of significance to the community housing sector.
• Manage CHIA’s corporate communications strategy including its branding, image, and production of quality communications products.
• Support Board members in promoting CHIA and in their representational roles.

3. Member services and industry development
• Co-ordinate industry development activities with State peaks and Regional Committees, including the expansion of member services across the national market, developing industry-wide workforce strategies and initiatives to enhance service quality and governance across the sector.
• Ensure that services, advocacy and policy activities are relevant and cost effective for members.
• Ensure CHIA provides effective support for current and potential members.

4. Organisational and Business Development
• Manage CHIA’s financial and human resources effectively, in conjunction with the Board.
• Develop and implement strategic and business plans to advance CHIA’s strategic objectives.
• Increase CHIA’s income generation to ensure CHIA is revenue, resource and reserve secure.
• Assist the CHIA Board to meet its objectives and legal responsibilities, including timely acquittal of compliance and reporting obligations.
• Risk Management.

Remuneration
A remuneration package reflecting the skills and experience brought to the position will be negotiated with the successful candidate. CHIA is a Public Benevolent Institution, which allows employees to benefit from certain tax rebates and exemptions under ATO rules.

About the Community Housing Industry Association

The Community Housing Industry Association is Australia’s peak body for community housing providers. Community housing is on a steady growth path and aims to become the housing provider of choice for low and moderate-income households within the next decade.

CHIA’s primary objective is to help our members improve housing options for lower income Australians. To do this CHIA aims to:
• Be the voice of the industry through effective policy development and advocacy.
• Provide effective national representation to government, other national peaks and stakeholders.
• Deliver valued services to members across a national market, in partnership with state peak bodies.
• Develop the capacity and professionalism of the community housing industry.
• Foster effective Regional Committees to deal with State/Territory issues in jurisdictions without a State community housing peak body.
• Create a more resilient and independent national organisation by diversifying income sources.
• Promote the benefits and value of community housing to the wider public.

How we are structured
CHIA was established as a member-driven industry peak body in mid-2015 with the aim of developing a strong national voice for the sector, independent of government. CHIA has a national Board of 12 Directors, supported by Regional Committees in the ACT, South Australia, Tasmania and Western Australia, and by state community housing peak bodies in New South Wales, Queensland and Victoria.

Management
The Chief Executive Officer is supported by a Media and Communications officer (0.4 FTE) and a bookkeeper/admin officer (0.4 FTE). The Board intends to add more functions over time as the organisation develops and as the sector expands.

CHIA’s national office is currently located in Melbourne with regular travel to Canberra to engage with Federal Ministers, other Members of Parliament and government officials. However, CHIA is open to relocating its national office to Canberra, Melbourne or Sydney for the right applicant.

Expression of interest
For a confidential discussion please call Mark Williams on (08) 8238 3468 or email your resume to mark@globalskilledsolutions.com.

Closing date for applications is Monday 12th November 2018

 

PhD Scholarship in Social Housing

The Unison Housing Research LaB (UHRL) is a unique education and research collaboration between RMIT University and Unison Housing, Victoria’s largest social housing provider. The LaB is situated in the Social and Global Studies Centre (SGSC) in the School of Global, Urban and Social Studies (GUSS). The LaB was established in 2017 and is funded for five years to undertake an innovative research program informed by the experiences of service users and providers.

We are seeking highly motivated and qualified applicants for a PhD scholarship to commence in February, 2019. The successful applicant will have, at minimum, an Honours level qualification in social science or related discipline (e.g. sociology, psychology, anthropology, criminology, law, gender, politics, health) and will have experience in quantitative research methods. Utilising their skills with administrative and survey data, the successful candidate will examine why people leave social housing and what happens to them subsequently. The candidate will investigate three questions:

  1. What are the reasons households leave social housing?
  2. What sort of housing do people subsequently move into and, relatedly, what proportion end up experiencing homelessness after they exit.
  3. What are the patterns of service use following exits from social housing.

In answering these questions this PhD project will provide important insights into the personal, social and economic costs of leaving social housing. It will also provide useful information for Unison with respect to maximising positive exits and minimising negative exits which are costly to everyone.

A stipend of $30,900 per annum pro rata (full time study) for three years.

Expressions of interest must be submitted via email by Friday October 26th, 2018.

Expressions of interest should contain the following information:

  • A one-page summary justifying the applicant’s suitability for the role
  • An academic CV
  • Transcript of qualifying degree
  • A copy of any publications, thesis or other scholarly writing

For further information contact:

Dr Juliet Watson,  03 9925 3477

Prof Guy Johnson,   03 9925 9893

Mission Australia logo

Job: Partnerships Manager NSW

Working amongst a passionate and high performing team, you will be responsible for seeking Philanthropic donations from Major Givers, Trusts, Foundations and Corporate Partners for our programs and services including a capital fundraising program we are commencing this year. We strongly prefer a candidate with major donor and philanthropic experience, with a strong business development background.

In this role you will be required to:

  • Achieve individual income target by focusing on high-value private funding opportunities; designated and undesignated.
  • Develop and maintain a 12 month rolling sales plan.
  • Market scoping, research and prospecting activities (internal –  mass supporter base and external).
  • Maintain all account base information regarding supporters and prospects, including account details, account (pipeline-) value, opportunities, confidence ratings, account and activity planning, communications and results reporting.
  • Achieve the overall Fundraising and Marketing team revenue target by leveraging opportunities in the mass fundraising / community fundraising space and actively collaborating on lead- and partner engagement opportunities.

To be successful in this rewarding role you will be:

  • Results and solutions driven with a great focus on client service and satisfaction.
  • 5-8 years’ experience in a sales role, preferably in a fundraising, sponsoring or community services environment.
  • Experienced in building strong and robust relationships.
  • Excellent with verbal and written communication and with a good command of Microsoft Office.
  • A team player with strong work ethic, a positive attitude, a high degree of professionalism, discretion and confidentiality.
  • Excellent interpersonal skills, outstanding presentation and negotiation skills.

As part of our Employment screening process you will be required to undertake a National Criminal History Check if you haven’t completed one in the last 12 months.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Discounted childcare rates with participating centers
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counseling services via our EAP
  • Discounted health care with Medibank Private

Click here for details and to apply.

Job: Exec General Manager Victoria

The Executive General Manager, Operations South primary role is that of General Manager of Housing South for Haven; Home, Safe. However, the incumbent will be the lead GM in South operations, taking a lead in areas as agreed by the Chief Operations Officer, and to act as the Senior GM for the Chief Operations Officer at Department of Health and Human Services regional meetings, to oversee the response to any incidents or provide extra support in the event that the COO can’t attend or be reached.

The intention of the role is to add extra management responsibility, delegation and resource to the role in the event that the Chief Operations Officer is unavailable or not geographically positioned to take the lead, and to support the Chief Operations Officer generally at a strategic level.

This role is also responsible for managing Haven; Home, Safe’s housing provision within metropolitan and suburban Melbourne and Barwon South West.  This includes but is not limited to:

  • Managing Operational aspects of HHS Housing in the Division
  • Managing relevant HHS relationships
  • Managing Service arrangements and quality
  • Collaborating with other HHS key staff

The key accountabilities, and performance indicators for the position are:

  • Strategic Business Development and Directions
  • Quality Client Service Management and Business Operations
  • Exemplary team, people and stakeholder management
  • Financial Resource and risk management
  • Management reporting and compliance with legal, regulatory and contractual requirements.

Haven; Home, Safe expects a high level of innovation from its executive staff. We expect role-modelled commitment, quality, passion and energy from our employees. In return we offer competitive remuneration packages and attractive benefits. We offer a supportive workplace culture, flexible working conditions, family friendly workplace, training & development opportunities, Employee Assistance Program, salary packaging arrangements and an opportunity to make a real difference within our growing organization.

Closing date for all applications – COB 21st September 2018

Visit Haven; Home, Safe’s website to apply, or contact Jocelyn Heazlewood for details 03 5444 9047.

Job: Corporate Communications Support

Community Housing Limited (CHL) Group of Companies is an innovative and best practice not for profit affordable housing organisation which assists access to, develops and manages sustainable housing for people in need.  Focusing on external Marketing, PR and Communications, we are looking for a highly skilled, committed, passionate professional to join our Box Hill Marketing team and take on the role of Corporate Communications Support in Australia. You will be responsible for supporting the implementation of CHL’s national and international media and marketing communications strategy.

Click here to view the position description and to apply.

Previous applicants need not apply. You will be asked to provide a cover letter and address the key skills & selection criteria and qualifications & experience sections of the position description.

Applications close: 5pm Sunday 2 September 2018

CHL actively promotes safe working with children, a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a working with children check. CHL is an equal opportunity employer working closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we and pay our respect to them, their culture and their Elders past, present and emerging.

Job: Housing Services Coordinator

Support and lead our team of Housing Officers to deliver high-quality tenancy and property management services in Tasmania.

Community Housing Limited (CHL) Group of Companies is an innovative and best practice affordable housing organisation which assists access to, develops and manages sustainable housing for people in need.  We are looking for an experienced and passionate leader to guide and mentor our Housing Officer’s to ensure sustainable long term tenancy and property management is delivered for our customers across Tasmania.

CHL actively promotes safe working with children, a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a working with children check.

CHL is an equal opportunity employer working closely with people from a diverse range of backgrounds.

CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we and pay our respect to them, their culture and their Elders past, present and emerging.

Applications close: 5pm Sunday 2 September 2018

Click here for details and to apply.

 

 

 

 

Job: Finance role in Victoria

Unison Housing is seeking a Manager Financial Reporting and Analysis

Reporting to the Director – Corporate Services, as a key member of the management team, you will provide clear leadership and direction of the finance team. Prior experience and exposure to change management, process and systems improvements will be well regarded.

About you

This exciting ongoing position will suit a career minded finance leader who can bring best practices to the finance operations. Your formal accounting qualifications will be well supported by sound business judgment, common sense and strong communication skills. Your excellence in Board reporting, financial modelling, forecasting and budgeting will be matched with your attention to detail, skill in delegating to and empowering others; and in ensuring the provision of timely and comprehensive reports to guide the Executive and Management.

Click here for details and to apply.

Job: IAP position in Victoria

The Intake Assessment and Planning (IAP) Worker provides high quality initial assessment and planning services to people experiencing homelessness or at risk of homelessness and work in close collaboration with other agencies and housing providers.

This role reports to Senior Workers and IAP Manager and focuses on assisting individuals and families in housing crisis through conducting assessments, provision of information and referrals, with follow up and financial support where appropriate. The IAP worker will work as part of a close team delivering front-line IAP services and long-term housing in line with organisational values and policies.

About you

To fill this position, we are seeking staff who:

  • has experience in housing or homelessness support and qualifications in a relevant discipline
  • can adopt a flexible, responsive approach to assist individuals and families to achieve positive outcomes.
  • is empathetic, committed, reliable, positive, respectful and a values-led person
  • has the skills and experience to work effectively and sensitively with a broad range of clients, including those with complex and mental health needs
  • will contribute to the delivery of high quality service to people in housing crisis

Click here to read more and to apply for this position.