Housing Choices: Marketing & Communication roles (3)

Join us and share our Vision:

‘All people affordably housed in neighborhoods that support life opportunities’

Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own or manage more than 5,050 homes across Victoria, Tasmania, South Australia and NSW.

Housing Choices is currently recruiting for three Marketing & Communications roles. Please click on the link below for the full role description and how to apply.

Tasmania

South Australia

Victoria

For further info, please visit: www.housingchoices.org.au

 

Community Housing Industry Association – Business Manager

• Sydney-based
• Flexible work hours
• Ability to travel

The work environment:

The Community Housing Industry Association (CHIA) is the peak industry body for Australia’s community housing industry, which provides one in five of Australia’s social housing properties.
We are seeking an enthusiastic, creative and knowledgeable Business Manager who is committed to supporting the growth of a well-performing community housing industry. You will be working with an experienced CEO and Board and can expect to be involved in wide-ranging and important work with the opportunity to engage a host of key players within the housing field.
While the office is small, it is a dynamic and supportive working environment! The CEO is rarely office-based, and the Business Manager will have a critical role to play in ensuring the organisation achieves its aims. The Business Manager will have a high degree of autonomy in managing their workload and will be required to work without direct day-to-day supervision. That said, there will be considerable opportunities to work in partnership with other organisations, and this will be encouraged.

Key responsibilities of the role:

• Financial management and meeting the overall administrative needs of the organisation. This position will also provide high-level administrative support to the CEO
• Overseeing the day-to-day running of the small office; managing contracts for accounting services, IT systems, and office services. This also includes governance tasks such as arranging meetings, distributing papers and taking minutes
• Project coordination: managing key projects and initiatives to ensure CHIA meets deadlines and quality standards
• Events management as well as stakeholder and member liaison. A key aspect of the post will be expanding CHIA membership numbers
The Business Manager will work autonomously, and the position description may be varied to reflect changing organisational priorities.

Key skills, attributes and experience required:

• Experience in project coordination and management; events coordination; data management and data entry; and financial management and financial reporting (budgets and report interpretation)
• Excellent attention to detail and accuracy
• Excellent organisational skills and ability to provide high-level administrative support
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to demonstrate initiative
• Ability to meet targets and work independently
• Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook
• Experience working with databases, as well as WordPress, MailChimp or similar software
• Experiencing working in the Australian Community Housing sector
• Tertiary degree in relevant discipline

To apply online, please contact Alyssa Mulray at amulray@bloominghr.com.au,

Closing date Wednesday 17th July

Blooming HR seeking Customer Service Officer – Maintenance

We are seeking an amazing Customer Service Officer – Maintenance, to be responsible for providing excellent customer service via our responsive maintenance hotline.
The Customer Service Office will also be responsible for ensuring quality and value for money maintenance is carried out by allocating work to contractors and keeping accurate records for reporting and compliance purposes!
  • Relevant housing experience is essential for this role
  • 6 month FT role
  • $56 139 per annum
  • Immediate start!
  • Fairfield, Sydney location
 
Applications for this role close on Monday 10 June 2019
 
To apply online, please contact Alyssa Mulray at amulray@bloominghr.com.au, quoting Ref No. [%hrms_id%].

Women’s Housing Company needs Customer Service Officer

  • Rewarding opportunity for a passionate social housing expert
  • Use your exceptional customer service skills for a growing housing provider
  • Work with a passionate team and make a difference

The Women’s Housing Company (WHC) is a specialist community housing provider, supporting vulnerable women across metropolitan Sydney for over 35 years.

The role of Client/Customer Service Officer is available to join the Women’s Housing Company during an exciting growth phase. This role is a rewarding opportunity for a passionate social housing expert with exceptional customer service skills and a can-do attitude. You will be the first point of contact for all clients, providing information in a fair, compliant and transparent manner. If you pride yourself on your service delivery and ethics and want to use your skills to make a positive difference, this is the perfect role for you.

Primary Purpose

Reporting to the Housing Services Manager, the Client/Customer Service Officer role is responsible for delivering exceptional customer service to current and prospective tenants of the WHC who may present via phone, email or face to face.

Key Responsibilities:

  • Provide consistent high-quality customer service
  • Provide access to housing options by accepting, assessing and processing applications, transfers and change of circumstances
  • Support WHC to meet its financial and social goals by managing the allocation process and partnering with the business and support providers to minimise vacancy times
  • Support WHC to provide safe and secure housing by processing responsive property repair requests
  • Support the smooth operation of WHC by ensuring that relevant forms and information are available at all times and that incoming and outgoing mail is processed and distributed.

Read more and apply here. 

Hume Community Housing seeking Allocations & Voids Officer

About us

Hume Housing is a nationally accredited Tier 1 Community Housing Provider. Currently, Hume manages, and/or owns 2,000 social and affordable housing properties in Metro Sydney. Hume provides tenancy, property management, and support services directly and collaboratively with key stakeholders to facilitate sustainable housing solutions and enhanced positive social and community outcomes.

We are Champions of change, Creators of connectivity, Builders of resilience, & determined to succeed.

The role

The Allocations Officer, Neighbourhood and Customer Services is responsible for providing the Neighbourhood and Customer Services team support in the provision of outstanding customer services. Your responsibilities will include but not be limited to;

  • Coordination and delivery of robust allocation and void management process;
  • Contributing to creating sustainable and connected communities through effective and timely allocation of vacant properties
  • Management and monitoring key performance indicators to ensure effective delivery of voids;
  • Allocating from Pathways Social & Affordable Housing Registers in accordance with social and affordable housing eligibility assessments and programs;
  • Managing customers’ expectations and assess housing needs and capacity in tenancy management; and Intermediate Microsoft Word, Excel, PowerPoint and Outlook.

Read more and apply here.

SEARMS Aboriginal Corporation – Operations Manager needed for Batemans Bay

Located in Batemans Bay, SEARMS Aboriginal Corporation provides secure, affordable and culturally appropriate Aboriginal housing services in the South Eastern Region of NSW.

This newly created role brings the Housing Services and Property Services teams under the one senior manager. This supports inter-department communication and enhances service delivery and customer experience.

The Operations Manager reports to the CEO and is responsible for:

  • Providing leadership, coaching support and development to the housing and asset management teams.
  • Develop and implement best practice housing and asset management policies, process and systems
  • Oversee and resolve escalated customer complaints and ensure the effective, fair and efficient execution of NCAT cases and termination of tenancies
  • Ensure the on time and on budget delivery of the asset management plan including cyclical, responsive and planned maintenance and oversee contractor procurement, performance and safety
  • Supporting the CEO by being a subject matter expert on social housing policy, legislation and national registration requirements
    Prepare periodic and adhoc reports that monitor KPI and budget adherence and agreed operational performance measures.

Applications for this role close on 3 May 2019.

Read more and apply here.

Tenancy & Property Officer needed for Active

Active has a great opportunity for an experienced Tenancy & Property Officer to join its energetic and progressive team.

In this role, you will be coordinating the day to day tenancy and property management activities as a member of Active’s Housing Team.

About you

You are someone who believes that every person has the right to safe, secure and affordable housing.  You uphold the human rights of people from all walks of life and you are person focussed with excellent customer service skills.

To be successful in this role, you will need to be experienced and skilled at coordinating a tenancy portfolio of Active owned and managed properties.

You will have:

  • Experience in general property and tenancy management
  • Sound knowledge of current Residential Tenancy management
  • Experience in tenancy management and asset management software i.e. Chintaro
  • Excellent administration skills, time management and attention to detail.
  • A current Victorian Driver’s license.

Applications close: Friday 26 April 2019

Download the position description, which details how to apply for this role.

North Coast Community Housing needs General Manager

North Coast Community Housing (NCCH) has a proud history of providing community housing in northern New South Wales for over 35 years. They currently manage over 950 social and affordable properties from their offices in Lismore, Grafton and Tweed Heads. They believe that everyone has the right to live in safe, comfortable and affordable housing.

To support their future growth plans they have an exciting opportunity for an experienced General Manager, Property & Development to join the team and be a pivotal part of their future success story.

Reporting to the Chief Executive Officer you will be responsible for the management and delivery of compliance and best practice for the Property and Development business unit by leading a cohesive and responsive team through a Strategic Asset Management Framework. This will include property development and asset acquisition by preparation and implementation of strategies and detailed plans, designs, budgets and commercial arrangements.

Read more and apply here.

Bric Housing seeking Human Resources Manager

Inspired by the vision: a home, a life, a future, Bric Housing’s purpose is to support people and communities who are facing disadvantage to improve their lives by providing affordable housing.  Bric Housing employs 30 people and has a turnover of approximately $10M per annum.

Bric Housing is a tier 2 community housing organisation located in Spring Hill Brisbane.  The standalone HR Manager will operate both strategically and operationally and provide advice, policy, talent management and org design capability to the organisation.  This role is critical to Bric Housing’s future success and will suit a dynamic and motivated authentic HR professional who can juggle many balls and thrive in an role that can make a real difference to an organisation’s success. Please read more and apply here. 

Senior Housing Manager needed for Orange

Senior Housing Manager – Orange

This exciting newly created role will lead the Tenancy teams in Bathhurst, Mudgee and Orange. You will ideally have management level experience in the community housing or government sector and be committed to providing exceptional management level experience in the community housing or government sector and be committed to providing exceptional leadership and coaching to a dispersed team as well as driving a customer focused service to vulnerable and disadvantaged clients. To view the full job and position description and to apply, please click here. You may also share this role with your colleagues. BloomingHR’s referral program offers a $250 gift voucher and limited addition Blooming Champion mug for a successful placement.