CHIA’s second survey to understand the trends and emerging issues for the community housing industry as it responds to the COVID-19 crisis is now open.

The survey focuses on your organisation’s experience of the COVID-19 crisis during July 2020. It is open to any community housing organisation, regardless of whether your organisation participated in the first survey held in June 2020.

The survey takes about twenty minutes to complete and your responses will inform the national industry picture and CHIA’s advocacy priorities. We are already using the results from the first survey and there is keen interest in how the sector and its tenants are faring as well as what learnings can contribute to future policy and practice design.

The survey is designed to be completed once for your whole organisation/ group of companies by a Senior Executive. The questions cover a range of topics including financial effects of COVID-19, your organisation’s asset, housing, customer service and human resources management responses, and effects on tenant incomes and housing demand.

CHIA has engaged an independent contractor to conduct the surveys. Your answers are completely confidential.

Take the survey now!

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